Free lesson · Make: no-code automation · about 40 minutes
Every enquiry — in a sheet and in your inbox
You will connect a Google Form, Google Sheets and email in one Make scenario.
Materials language: Bulgarian. The software menus are in English, and the lessons show where everything is.
You need
- A free Make account
- A Google account
The exercise is designed for the software's free plan.
Steps
The form and the sheet
Make a Google Form with the fields Name, Phone, Service, Message. In “Responses” click “Link to Sheets” — that gives you a sheet of responses.
Trigger
In Make: Create scenario → Google Sheets module “Watch New Rows” → choose the sheet and the responses tab. “Limit”: 10.
Filter and email
Add an Email → Send an email module (or Gmail). Put a filter between the two modules: continue only if “Phone” is not empty.
Subject: New enquiry: {{Service}} from {{Name}} Body: Phone: {{Phone}} Message: {{Message}}Test and switch on
“Run once”, then fill in the form. Check the run history and the email that arrived. Switch the scenario on with a 15-minute schedule.
Exercise
Send 3 enquiries: two with a phone number and one without.
Add a “Handled” column to the sheet and fill it in by hand after calling back.
Expected result
- 3 new rows in the sheet
- 2 emails (the enquiry without a phone is stopped by the filter)
- In the Make history: 3 runs without errors
Check it yourself
- The email subject contains the service and name
- The scenario is switched on and scheduled
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